Q1: How to place an order?For Ready to ship products, you can click "Star Order" at the top of product page. If you have anything need to confirm, please leave the items and qty you need, we will guide to complet the order step by step.
Q2: Do you accept sample order?
Yes, sample orders are highly welcomed!
Q3: Do you offer customized packaging and logo service?
Yes, sure! Just send your requirements to us, we'll send competitive pricing to you at once.
Q4: What is your lead time?
Usually 2-5 days depends on order qty, final lead time need to be confirmed when order is placed.
Q5: What is your warranty?
We offer one year warranty from the day of shipping. If there is any functional defective, please report to us in two month by photo or video as evidence, we give you free replacement in new order.
Q6: What are your shipping methods?
Usually, we make shipment by courier, by air or by sea depends on customers needs
1. For small quantity or weight less than 20kgs, we suggest to send it courier, such as DHL / Fedex / UPS / EMS...etc.
2. For shipment weights from 20kgs to 500kgs, it can be sent by air to the airport which nearby to you;
3. For shipment over 500kgs, sent by sea would be more cost-effective for you.