A: We provide 3-5 years quality guarantee for brass faucet;1-2 years quality guarantee for zinc faucet,depends on different level quality. If any defective is confirmed to be caused by us, s
Q2: Do you make sample for customer? Will you charge it or not?
A: Yes, sample is available, customer needs to pay for the sample and express cost, but we will refund it after you place an
order.
Q3: Does your factory have the design and development capabilities?
A: The staffs in our R&D department are well experienced in the faucet industry, with more than 20-Year experience.
Q4: Can your factory provide customized service?
A1: Yes, we accept OEM order. our factory can laser print customer’s logo on the product with the permission from customers.
Customers need to provide us a logo usage authorization letter to allow us to print customer's logo on the products. We also can help our customers to design their package box with their own logo.
Q5: How is your factory production capability?
A: We has a full production line including casting Line, machining Line, polishing Line, electroplating line and assembling line.We can manufacture products up to 60000 pcs per month.
Q6. What about the delivery time?
A: 7-45 days after receiving the 30% deposit, depend on the product and quantity.
Q7: What the product certification does your factory have?
A: We have CUPC, WRAS, EN817, EN13310 certification.
Q8: What’s your payment term?
A1: T/T, 30% deposit before producing, 70% balance before the shipment.
A2: After 6-month cooperation, more favorable payment term could be negotiable.