Q: Are you trading company or manufacturer? A: We have our own battery assembling factory to provide OEM&ODM one-stop solution for battery products.
Q: Can I have samples to test? And what is lead time for sample order?
A: Yes, sample orders are also welcome, the lead time for samples is 5-10 days.
Q: Do you provide after-sales serive?
A: Yes, the warranty is 10 years for our powerwall and other battery packs, if any quality problems on our side in this period, we can send new ones as replacement.
Q:Are your batteries in full capacity?
A: All of our battery cells with Grade A, 100% new and in full capacity. We will test each cell's condition before assembling.
Q: What kind of certificates do you have?
A: We can provide CE, RoHS, FCC, IEC62133, MSDS, UN38.3 with bulk order.
Q: Do you have MOQ ?
A: No limited. Small orders are also welcomed. Large quantity with better price.
Q: What is the lead time for mass production?
A: It depends on actual situations: If there are some in stock, the lead time will be 10~18 days. If there is no stock, that will depend on your order quantity, 15-35 days would be enough.
Q:Can you make customized battery?
A: Sure. EEL Team has professional engineers can provide you the most suitable solutions according to your requirements or ideas.