Q1:How long is your lead time?
A1: It usually only takes 1~3 days for production and 2~8 working days for shipping(The time of shippment depends on the distance and type of shipping)
Q2:Are you a factory or trading company?
A2:We are an integrated company of industry and trade. We have our own factory and international trade groups.Factory is located in DongGuan City. The price of our products are factory direct price!We Don't Have MOQ,1pcs for sale!
Q3:Can you provide OEM or ODM service?
A3:Yes!We can make all the neon sign type you need(Acrylic Backing Plate shape、Acrylic Backing color、Neon sign color、Neon Font Choices etc) We have professional designers who can design for you freely. You can send to us your design/ letter/ photo to get a FREE quote and design.
Q4:What is the warranty time?
A4:Our led neon signs are all made of the best quality led neon flex, so we can promise for two-year warranty.
During the warranty time, if any quality problems we will repair or even replace for you for free.
Q5:What details are needed before production ?
A5: - We need to confirm details as below :
-1. The sign pictures / texts / fronts / letters.
-2. Size (width x Height)
-3. LED Colors : Red, Blue, Green, Yellow,Cool White, Warm White, Pink.
-4. LED neon flex skin : Milky White skin or Colored Skin (red, blue, yellow. green, pink)
-5. Acrylic plate : Black color plate or Transparent plate
-6. Backboard shape : A whole square board ; or Board cutted to form letter,or Board cutted to form shape.
-7. Mounting ways : Screws mounting ( on wall ) or hanging by ropes ( on ceiling)