1.What’s the strength of our brand? Why you choose our products?Established in 2018, KISSHOME specializes in designing, manufacturing and selling premium commercial and household coffee equipment. Adhering to the concept of making perfection more perfect, we always insist on profession and practicability and bring really useful coffee equipment to coffee lovers and meet different day-to-day needs. Welcome to be our partners, and let’s explore the international market.
2. How can we guarantee quality?
During the designing period, each product had been tested for several times. And furthermore, the ultimate version had been approved by many famous baristas. After that, the confirmed items will be mass-produced. Meanwhile, you can request for samples before placing bulk orders, and we will conduct rigorous quality inspection before shipment. That is the good way how we can guarantee the quality of order for every customer.
3. What can you buy from us?
Coffee Tamper, Coffee Distributor, Coffee Portafilter, Coffee Portafilter Holder/Tamper Stand, Tamper Silicone Mat, Coffee Cup, Milk Jugs, Dripper, Digital Kitchen Scale, Sharing Pot, Coffee Kettle, Manual Grinder, Electric Grinder, Measuring Cup, Measuring Spoon, Sealed Canister... We are able to provide the products you need, which are with a reasonable price and the best quality.
4: How about your team service ?
A : All sales staff have 10 years of export experience to ensure that various professional issues will be handled well.
5: How long will it take to produce ?
A : Large order quantities require more processing time. For OEM&ODM orders, we will start designing after receiving the deposit. After the design is confirmed, we will arrange the production immediately. Normally, the production will take about 2-3 weeks (Except for urgent orders).
6: How long will it take to delivery ?
A : It will depend on different products and the respective ordered quantities. Large order quantities require more handling time. Generally, we will start to package the goods as soon as we receive your order. To ship by sea it takes 20-35days depending on different destination . To ship by air or by express is about 2-7days depending on destination.
7: Can l print our logo / barcode / unique QR code Iseries number on ?
A : Yes, you can choose to print the logo on the product or the package according to different items. We have a professional team of designers who can design as required. And we will do our best to satisfy each of your special needs.
8: Can I order some samples for our testing ? or if you would charge sample fee ?
A : Sample orders are welcome. We will charge the sample fee, and refund it from the bulk orders.
9: What's your MOQ ( Minimum Order Quantity )
A: Our MOQ for each type of products is 1-100 units, depending on the inventory status of different items. Please consult our sales people for more details.