Q1. How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT.
It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q2. What about the lead time?
Sample needs about 2-3 working days,
Small batch production time needs 5-10 days,
OEM or large order need about 14-25 days.
Q3. Could I put my own logo on products?
Sure, with our R&D department, we can do ODM and OEM.
Q4. What`s your warranty period?
The warranty period is 3 years and start from the purchase date.
Q5. How do you guarantee the quality?
We have our own QC, 3 times strict inspect:material,self-product,finished product,also 8 hours
aging testing before packing. We have do CE/FCC/ROSH certificate.
Q7. What's your payment term?
Our payment term is TT in advance before shipment.
Q8. What’s your after-sale service?
Our quality warranty period is 3 years. Any quality problem will be solved to customer satisfactions.
Q9. What’s your quality control?
We have QC person stay on the production lines do to the inspection.All products must have been
inspected before delivery.we do inline inspection and final inspection.
1.All raw material checked once it arrive our factory.
2.All pieces and logo and all details checked during production.
3.All packing details checked during production.
4.Aging time is over 8 hours when semi-finished articles.
5.All production quality and packing checked on final inspection after finished.
Q10. Why choose WODWIN?
1. WODWIN is famous for it’s high quality products and best service, the most important is offering
one-stop supply chain, can meet your clients’ different request,
2. Wodwin provide professional knowledge for free regarding the video conferencing cameras and
full system solution, such as how to install the conference cameras, how it works,what’s NDI,
what’s needed in a conference room solution ...all is free and we have words explanation and
video show you on our website: www.wodwins.com
3. WODWIN offer video service tracking your production, you don’t need to come to factory, we can
show you the order production from live broadcasting and video, show you the inspection step from
video, this is special service for our VIP clients.
4. WODWIN choose 2-3 new potential and strength clients in different area, and offer "hands on"
advice and consulting on your selling, if you are first time selling, we can offer you free local market
report, the method how to promote our cameras,pictures and video also send to together.we will help
you become more larger.