We accept payment methods via Alibaba: VISA, MasterCard, T/T, PayPal, Apple Pay, Google Pay, Western Union or Online Transfer. If you have a representative or agent in China we also accept domestic bank transfer, Alipay or WeChat Pay.
Q2. What shipment methods do you use? We offer several shipping options via Alibaba, please select carefully before ordering. If you'd like us to send to your office/agent in China please get in touch and we'll create a Trade Assurance order for you.
Q3. Do I need to pay Customs duties / Import taxes? When goods arrive in your country you need to clear customs. We cannot say whether or how much the cost but will provide relevant documents to assist the process. For some countries we can offer delivery duty paid (DDP) option so please contact us for more info.
Q4. How can I order mixed samples of products and save on postage? We cannot change Alibaba's template(!) but please reach out and we'll create the order for you. We will also refund you the sample surcharge if you proceed with a subsequent order.
Q5. What can you do for retailers including Amazon sellers? We offer UPC code printing and labeling, sending to Amazon FBA warehouse or drop-shipping to your customers. We can also provide you with marketing materials.
Q6. Can you offer bulk discount if my order is larger than the highest quantity stated? Yes, please get in touch.
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