1.Q:Are you factory or trading company?
A:We are a factory with more than 8 years of professional production experience. In 2021, we will transform from a traditional offline factory to an online e-commerce company.
2.Q:Where is your company?
A:Our company is located in Yiwu City, Zhejiang Province, a city known as the world's small commodity capital.
3.Q:Can you do ODM or OEM?
4.Q:Can you provide free samples?
5.Q:Can I start with a small order for test the market?
A:Yes, of couse! We believe that big orders always start small
6.Q:Can I pay the deposit first?
A:Yes. We support 30% deposit to start production, and pay the balance after you are satisfied with the product after inspection.
7.Q:What's your lead time?
A:Shipment within 48 hours from stock, 10-20 days for customized products
8.Q:How do you do shipping?
A:1.We can ship the goods by air cargo,by express,by sea freight shipping as you request.
2.We can ship the goods to amazon FBA directly,also can do DDP,DDU,CIF as you like.
3.We have our own agent for shipping.Or can go with your agent.
9.Q:How do you deal with the complaints?
A:.If you have any complaint or suggestions, please feel free to contact us, we will solve your problem within 24hours.