Q1. How long is the warranty do you have?
A1: 1 year.
Q2.Is the battery original?
A2: Yes.it is 100% brand new. we never sell fake battery. we have imported battery cell and domestic battery cell, you can choose
according to your demands.
Q3.Can i have a sample order?
A3: Yes,but the freight cost should be one buyer's account.
Q4.What's the shipping time?
A4: 4 to 7 days for sample,15-25 days for bulk order.
Q5.How to customize the model?
A5: We can customize different capacity and voltage of battery pack according to customers' demands. If you need print logo,
please check the MOQ with us.
Q6: Are you a factory or trading company?
A6: We are factory and owned 2 different factories(Lithium battery factory and Battery accessories production plant) with 200
workers in total.
Q7: What is your hot items?
A7: We do have 10 professional engineers and over 250 skus will come true each year and our main products are power tool battery,
lithium ion battery pack(3.7V-96V 2.0AH-500AH ), 12V large capacity lithium iron phosphate battery pack(20AH-500AH) , Portable
power supply ,electric bicycle battery, Battery assembly connection copper sheet ect.
Q8: How about the Shipping Method?
A8: DHL/UPS/TNT/Fedex and other air shipments and sea shipments are all workable. In one words, we could do any shipments you
Q9: How about the delivery date?
A9: In General, the delivery date will be 3-5 working days for normal buy quantity. But if bigger order, please check us further.
Q10: How about the label and the logo?
A10: Customize label and logo is workable.
Q11: How about the MOQ ?
A11: Lower MOQ of 1PCS about battery products，battery accessories MOQ is 10PCS.
Q12: How many the warranty?
A12: All our goods are 1 years warranty and After 1 year we will continue to provide technical after-sales services.