Q1: Are you manufacturer?
A1: Yes, we are manufacturer.
Q2: How long is your delivery time?
A2: Normally 3-5 working days after payment; Special requirement orders, delivery time is negotiable.
Q3: If the products can't work after receiving it,what should I do?
A3: We will replace new items for you at once and then we make the judgement for the issue
Q4: Do you accept OEM design?
A4: Yes,we do. We can design according to your requirement, MOQ usually 500-1000.
Q5: What payment terms you accept?
A5: We accept Paypal, Alibaba Trade Assuarce, Western Union, Wechat, Alipay, in Cash (RMB or USD).
6. Do you have any certificates on your products?
A6:Yes, our products have their own patents and obtained CE, FCC, ROHS certification
7. Is it possible to do a customized order?
A7 :Yes, OEM, ODM, are welcome, customize your own brand, logo and package box are our strong point.
8. Could you send products to my country?
A8:Yes, we do business in every corner of the world, please contact us to consult the details delivery charge.
9. If outside of China(Mainland), must I pay customs duties, import taxes, VATS, etc...?
A9:Yes, customs fees, import taxes, and VAT may apply and not include in your order total cost. Please kindly know that we could not estimate your countries' import taxes. I would suggest youtry a duty estimating website like Duty Calculator.