- ABOUT US -
Q1: Are you a manufacturer or a trade company?
A: We are manufacture and trading combo, established in 2008, more than 10 years' experience.
We can guarantee our price is first-hand, very cheap & competitive.
Q2: Do you accept OEM/ODM work?
A: Yes,we have our own factory & designers can provide OEM/ODM service.
We have been cooperating with many supermarkets, trading company all the time.
For details, please contact us for specific details if you need custom logo, color, box, function etc.
Q3: How can I get the best offer?
A: Usually, the quantity decides the price, but if you really want to cooperate with us,
you can contact us to get the voucher for yourself.
- ABOUT DELIVERY -
Q1: What is the delivery time?
A: Usually, it is 3-15 days according to your quantity.
Q2: If I want the order urgently, can you make it faster?
A: Your urgent order is acceptable, 1-3 days is ok for some existing models.
Q3: Why is logistics so expensive?
A: It depends on the transportation way you choose or accept.
We'll control the minimum size of the carton box to reduce logistics costs.
- ABOUT GET SAMPLES -
Q1: What's your sample policy?
A: Our sample fee is refundable , which means we will return it in your bulk order.
Q2: What is the sample delivery time?
It is 3-10 days according to the different samples. If you want the sample urgently, it can be done within 1-2 days.
Q3: If I don’t like the sample when I receive it, can you modify it for me?
A: Yes, until you say “ok, it is perfect”.
- ABOUT MOQ -
Q1: What is the MOQ?
A: We don’t have strict MOQ for regular product. Usually, The MOQ is 2pcs.
Q2: What is the MOQ for customized products ?
A: It depends on what you want to customize. The MOQ for custom color and LOGO is usually 100-500 pcs.
- ABOUT QUALITY -
Q1: How can you guarantee the quality of the products?
A: We check the finished products one by one, make sure the quality is good. We also have very strict quality inspection before the delivery.
Q2: How about the after-sales service?
A: We do 100% inspection while producing and before packaging.
If there is any problem with function and quality, we'd like to provide a replacement in the next order.