Q1: Manufacturer or trading company?
Our company was established in April, 2014 and located in Shenzhen of China. We currently has more than 500 employees, 25 R&D engineers, 4,000 square meters workshop, 6 professional production lines to ensure product quality with advanced production technology and management.
Q2: Do you accept sample order?
Yes, we support take samples for test in advance.
Q3: About Customized service
Logo,Color, Label ,Package box, Manual is available.
>500pcs, OEM logo and label
>1000pcs, OEM package box, Manual
>3000pcs, OEM color
We can provide SDK and API for app development, which is charged addtionally.
Q4: Lead time?
Sample: 1-3 working days after payment confirmed
<1000pcs: 7-10 working days after payment confirmed
>1000pcs:15-20 working days after payment confirmed
Q5: Shipping way?
Express(DHL,UPS,FedEx,TNT,EMS,or as customers’ requirements)
By Air
By Sea
Or directly ship to your agent.
Q6: Shipping time?
We have stock, the goods will be shiped out within 3-5 working days after confirmed your payment(Depending on the quantity)
By express(DHL,UPS, FedEx ,TNT...) door to door for 3~9 days
By air to your nearest air port for 5~10 days
By sea to your nearest sea port for 20~40days
Q7: How many years for warranty?
One year, if item damage not by man-made, please contact sales manager, we will give you the best solution.
Q8: Quality control?
Our factory has gained RoHS, CE, FCC Certificate and all goods are test one by one to ensure 100% work well before shipment.