Q1:Are you a trading company or a manufacturing
A:We are the manufacturers.
Q2:Can I test the sample?
A:Yes, we can provide samples for testing for a fee.The cost of the sample will be refunded when the next batch of customer mass
production orders, but shipping costs are not included.
Q3:Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q4:Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q5: What is your terms of packing?
A:Generally speaking, we pack the goods in neutral boxes and cartons. If you have a legally registered patent, we can get your authorization to customize the boxes and put the goods into your brand boxes
Q6:How long is the delivery time?
A:Sample 3 days, bulk order generally 7-15 days, depending on the order quantity and your specific requirements.
Q7:what services can we provide?
Accepted Delivery Terms: FOB,CFR,CIF,EXW,CIP,FCA,CPT,DDP,DDU,Express Delivery；
Accepted Payment Currency:USD,EUR,JPY,HKD,CNY;
Accepted Payment Type: T/T,L/C,PayPal,Western Union,Cash,Escrow;
Q8:If you need to return the goods, how to do it?
ln case of any problematic or incomprehensible issue regarding Teyesproducts, first of all you need to contact our customer support service.Goods are returnable within 15 days with receipt if not satisfied with ourproducts. All returned products will be sent back the same way.