Q1: The Inverter you sell are chinese version or International Version?
A1: The inverter we selling are Chinese version, All people in China sell Chinese version.If someone said they are International version, please be careful. If you want to buy international version, the only channel is buy from Overseas Agent.
Q2: Is there any difference between chinese version inverter and International Inverter?
A2: First, warranty are different, Chinese version warranty are in China, NOT in your local, that means is any quality problem you should contact us or ask other chinese people to call After-sales hotline in China. If parts doen’t work, it will send a free one to somewhere in China, the delivery cost from China to your country should pay by yourself.
Second, The setting are different. International inverter you can choose your local grid code directly, Chinese version you need to fill in the data by yourself.
Q3: How can I get a warranty letter ?
A3: You can put your SN number on website, so you can download a warranty letter, If you can’t find the warranty letter after put your SN number, Please don’t worry, That’s because it extends the product warranty during sales period. When you want to start your warranty, you can ask our sales person to call to open it.
Q4: How is inverter Quality?
A4: The inverter quality are very very good. We have sold inverter for more than 5 years, But almost no one complain about quality problems.
Q5: How long you can delivery after receive my payment?
A5: Most of model we have stock, If we have stock we can send the second day, because inverter are top brand and with a very small (like a coin) lithium battery, so it must delivery to Hongkong first, then from Hongkong to your place.
We also have some stock in Poland warehouse, If the model you need have stock in Poland, we will send out from Poland warehouse.