Q1. What is the Trade Term? A1: We accept Ex-work factory , FOB, CNF or CIF, as your requirement.
Q2. How long is our Production leading time?
A2: It depends on type of equipment. We often deliver the goods within 3days.
Q3. What is the Payment term?
A3: By T/T before shipment or By L/C at sight.
Q4. During shipping, if there is a damage to products, how do you get replacement?
A4:Firstly, we should investigate the reason cause the damage. At the same time, we will claim for the insurance by ourselves or assist the buyer. Secondly we will send the replacement to the buyer. The responsible person for above damage will take charge of the cost of the replacement.
Q5. What are your terms of packing?
A5: Packing: export worthy package suitable for container transportation. PlyWooden case, iron pallet, plastic film ect.
Q6. Do you test all your goods before delivery?
A6: Yes, we have 100% test before delivery.
Q7: What is your warranty?
A7: Warranty: 5 years from the date of shipment, subject to the earlier expiry.
Q8: Can you arrange thirty party pre-shipment inspection ?
A8: Pre-shipment inspection: Suppliers pre-shipment inspection is Final;pre-shipment inspection by third Party on buyers cost.