Q1. What are your terms of packing?
A: Generally, we pack our goods in a color box for a single piece, then master carton for export. The color box design can also be provided by the customer, we can discuss this issue before order confirmation. Q2. What are your terms of payment?
A: Usually, T/T is 50% as a deposit and 50% before delivery. We can show you ready-packed goods before the balance is due.
Q3. How about the delivery time?
A: Standard sample is 7 to 10 days, OEM sample is about 7-15 days. Mass production is 30 to 60 days after down payment, The specific delivery time depends on the items and the quantity of your order.
Q4. How can I make sure of your quality? May I start with a sample order first?
A: You can start from a sample order to test the quality and get approval based on long-term cooperation.
Q5. Who are your main customers? Where are they locate?
A: As a manufacturer with more than 40 years experience in the field, we have a lot of long term cooperation customers like Snap-on, DeWALT, KÄRCHER, Bridgestone, Toyota, Stanley Black&Decker, Viair, Tany, etc, our customers located in America, Europe, Japan, Australia, Russia, etc.
Q6. Do you inspect and test all your goods before delivery?
A: Yes, we do 100% inspection of the goods before delivery.
Q7. How do you make our business long-term and good relationship?
A:
1). We keep good quality and competitive price to ensure our customers benefit;
2). We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
3). We will sign an exclusive contract with customers if they have stable orders and certain quantities to protect them in their market.