Q3: Can you produce my customized design?
A3: Yes, we can help. We could make samples according to your tech packs or your original samples. We could also help put your design to reality. Not only the product itself, but also pattern and packing. We have a strong R&D team that could meet your demands.
Q4:How long it takes for sample? Is sample free?
A4: Usually 2-5 working days, For our stock products,it is free but freight fee will be charged. Make sample according to your request,it depends, sample fees could be refunded when bulk order is put.
Q5:What is your delievery time? And shipping port?
A5: Our lead time is 20 days generally after deposit arriving. Shipping port is Shanghai or Ningbo.
Q6:Aftersale service?
A6:Regarding for after-sales service, we promise that if there are any quality problems for mass production, we will cover the responsibility and refund for the defect goods.
Q7: Can I visit your factory?
A7: Sure, you are welcomed anytime we can arrange drver pick you up at the airport/ station. Actually it ony takes 1 hour from Shanghai airport to our factory. Easy transportion here.
Q8: What should I do if I haven't engage in this product (like Weighted Blanken) before ?
A8: Dont worry. we got this! We've served over 300+ customer running their business successfully. we can help to build everything for you, like design, specification, package and so on. Also, based our analysis on the market trends, we will give our advise for the specifications, so you are in the correct route night from the start.