1.Warranty:motor is 3 years ,battery is 2 years, other ebike parts is 1 year.2.0EM &ODM are available as customers demand.
3.We have professional team on ebike parts ,rich working experience engineers and sales
4.Workers are well trained ,testing every single parts before packing.
5.Sales will reply to you within 24hours ,online time is long enough,so easy to contact .
6.After-sales service is fast,we will send replacement parts as long as you send broken parts to check.
FAQ
Q1. What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons, lf you have legally registeredpatent, we can pack the goods in your branded boxes after getting vour authorization letters.
Q2. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance
Q3. What is vour terms of delivery?
A: EXW. FOB,CFR,CIF. DDU.
Q4. How about vour delivery time?A: Generally, it will take 10 to 15 davs after receiving your advance payment, The specific delivery timedepends on the items and the quantity of your order.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures
Q6. What is vour sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample costand the courier cost.