Shipping: 1.We will arrange the shipment according to the address the buyer provided, so please confirm and check the address details you filled when purchase. 2.The shipping method we offered Cheap Shipping for Sea and Air freight options, Also Cooperated with Official DHL,UPS,Fedex to Get Fast Delivery. We are committed to providing you with the most efficient and economical logistics. And if you have any question, please let me know.
Our Service
Factory & Quality:
We have our own factory, and have a professional and efficient production lines. And production, assembly, testing, packaging are completed in own factory. Every product undergoes rigorous testing and quality control procedures to ensure the quality.
OEM & ODM Service: OEM and ODM order are accepted, we can provide customized service to you.
Payment: We accept PayPal, West Union, TT etc. All major credit cards are accepted through secure payment processor ESCROW.
Warranty: 1. We provide 12 months warranty. If the item is defective, please notify us within 3 days of delivery. 2. All items must be returned in their original condition, and does not affect the secondary sales, in order to qualify for a refund or exchange of goods. 3. We have a professional after-sales team, give you a detailed solution and satisfactory service.
FAQ
1. Q: Are you a factory or trading company? A: We are a 8 years experience manufacturer, and we will give you a factory price, support OEM and ODM service.
2. Q: Where is your factory located? How can I visit there? A: Our factory is located in Shenzhen City, Guangdong Province, China. Welcome to visit us!
3. Q: What is your MOQ? A: Any quantity is acceptable for your order. And the price is negotiable for large quantity.
4. Q: When will you make the delivery? A: We can make the delivery within 3-7 working days according to the size of your order.
5. Q: I received the products is different with the pictures, how can i do? A: Color different exists due to lighting and the use of different monitors. We will sent the samples to you for confirmation before mass production. If you are not satisfied with it, please contact me or our salesperson for solution.
6. Q: I received the item in broken, what should I do? A: Every item before shipping is well inspected. Though they are well packed, sometimes damage can`t be avoided because of the rough handing during shipping. In this case, please contact me and send the pictures to me, let me know the quantity which is broken, we will resend them to you with next order.
7. Q: What is your after-sale service? A: We offer 100% guarantee on our product and agree 1:1 replace any defective products.
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