1, What is your terms of packing?
We pack our goods in brown cartons. If you worry about damage to goods, we can offer service to wooden case.
2, What is your terms of payment?
Sample orders: 100% by Paypal, T/T or Alibaba insurance;Normal orders: 30% as deposit, and 70% before delivery.
3, How about your delivery time?
Sample orders around 15 days;
Normal orders around 30 days.
4, How do you guarantee the quality?
We have professional quality system and we will test 100% of the goods before delivery.
5, What's your MOQ?
MOQ is one.
6, Do you accept customization?
Yes, the technical specifications and logo of Motor, and the Keyde APP, both can be customized.
7, What is your warranty period? How to make it?
Motor: 2 years;
Battery 1.5--2 years;
Other accessories parts : 1 year.
You can send to our sub-company in Germany or just send to our factory in China for free repair or return.