1. Q: Are you a manufacture?
A: Yes, we are a manufacture with 13 years rich experience. We treat all clients the same ,no matter how large your order is and where you are come from.
2. Q: Where is your factory located? How can I visit there?
A: Our factory is located in Donguan City, Guangdong Province, China. We are close to the Shenzhen Port and Airport , with convenient and efficient transportation. All our clients, from home or abroad, are warmly welcome to visit us!
3. Q: How can I get some samples?
A: Within 2- 3 days if sample in stock, Around 5 days in total if custom, The sample will be sent via express(Freight collection) or it can be taken pictures for your reference(for saving more time), sample fee is refundable when order is up to certain quantity.
4.Q: What is your lead time?
A: It depends on the order quantity -Usually we can ship within 5-7 days for small quantity,and about 18-20days for large quantity.
5.Q: What is your payment term?
A : T/T,Western Union,MoneyGram,and Paypal.Could be negotiable.
6.Q: What is the shipping method?
A: It could be shipped by sea,by air (such as EMS,UPS,DHL,TNT,FEDEX and etc. )
7. Q: What Advantages do you have ?
a. We are a manufacturer.it ensures we have the ability to carry out the production schedule for punctual delivery.
b. We have over 13 years experience in this industry, that means ,we can preview the problems for the orders and
production,therefore,it will make sure to deduce the risk of bad situation to happen.
c. We have own import and export rights.
d. FBA delivery , and Amazon service support.
e. We have lots of online sellers which facing customers directly and we have lots of good reviews and feedback.
f. Excellent service benefits from our sales,design, production ,packing team collaborative work . if you are not ready for the
designs ,the professional designers will be able to help you with it.