1. Q: Can you customize this item?A: Yes! All of our products can be highly customized as your request, include the shape, size, color, logo printing, etc., and we could provide you 3 D design to check the details before start the production.
2. Q: What does it make of?
A: Depending on the specific items and usages, we could make it by PVC, PVC tarpaulin, TPU or Oxford fabric material, etc., we always use the best quality raw material in this field with EN 71, EN 14960, CE, UL quality standards that suitable for the Europe and North America market.
3. Q: How long will it take to produce the item?
A: Normally our production time will be about 5-10 days, subject to the specific items and order quantity.
4. Q: How do you arrange the shipment?
A: Our products can be shipped by sea, by air, by express or by railway, we'll choose the best shipping method for you. Normally shipping by sea / by railway will take about 15-45 days, and by express / by air will take about 7-10 days, subject to your detailed address.
5. Q: How to use the item?
A: The item will come with the adaptive air blower or air pump to inflate, with repair kits and other accessories, subject to the specific items. We'll guide you to use and maintain the products, should you have any questions please feel free to contact us.
7. Q: How do you pack the goods?
A: We'll pack our goods with the uniform packaging, which will be the durable PVC bag with item tags or strong carton box,
depending on which is more suitable for shipping.
8. Q: What about the warranty?
A: Normally the service life of PVC material goods could up to 3 years, subject to the specific item and its working frequency, working condition, etc. For normal use of during 14 month period, if the product can not be repaired or use due to the quality problem which caused by workmanship, then we will provide you a new one for free.