Q 2: What connectivities / interfaces can your printers support?
A: The printers are mainly working via Wifi, LAN, 3G, GPRS, SMS, USSD, STK, Blue- tooth, USB, etc.
Q 3: Should a SIM card required for the printers?
A: It depends on the exact Model No(s).
For the printers that support Wifi or LAN, they can work without SIM card inserted.
While for 4G/3G/GPRS/SMS Printers,the SIM card should be inserted.
Q 4: What language do the printers support?
A: The printers can support multiple language, e.g. English, Spanish, Arabic, Per- sian, Italian, Portuguese, French, Danish, Polish, Swedish, Vietnamese, German, Chinese, etc. (Customizable)
Q 5: Can the user design the printed layout?
A: Yes. We can offer the tool to DIY the printed format.
Q6: What is the warranty of the printer?
A: 1 year
Q 7: How to check the printer firmware?
A: The printer firmware can be checked by restarting it. The firmware version will be prompted then.
Q 8: What are the after-sales services provided by Goodcom?
A: We offer timely online assistance, technical help, and life-long repairing services for the product.
Q 9: What is the SMS Printer?
A: The SMS Printer is a small, portable, standalone device for receiving and printing messages sent to it. The unit works with most network providers and can be applied for many different regions.
Q 10: How does the SMS Printer work?
A:The SMS message will be received and printed exactly as sent from the sender's phone number. And custom message formatting can be implemented. The SMS printer allows you to send custom messages directly to the printer, and with preset format, the SMS Printer will read and print the message exactly as what you want.
Q 11: How does the WIFI/4G/3G/GPRS/WLAN Printer/Pos Work?
A: The printer/pos will communicate with web server through WIFI/4G/3G/GPRS/WLAN data transfer. The communication should be done based on http get protocol.
Q 12: What's the advantage of using WIFI/4G/3G/GPRS/WLAN instead of SMS?
A: It has the advantage of using a WIFI/4G/3G/GPRS/WLAN connection to send the data to the printer/pos. This results in a lower cost for each transaction to be sent to the printer/pos.
Q 13: Why using a WIFI/4G/3G/GPRS/WLAN/SMS Printer/Pos for Restaurant Online Food Ordering?
A: It's a system that enables restaurants to get their orders directly from online ordering website/app. Through this online food order printer, restaurant could be able to check the order content, accept or reject the order, select or input delivery time,etc..