1. how can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;
2.what can you buy from us?
stainless steel products,cookwares,kitchenware,houseware,pet's supplies
3.Can I get samples?
Sure! Talk to us if you would like to take a look of the good before place an order.
Sample charge is refundable when the order is up to certain quantity. Samples usually will be delivered by UPS, DHL, FEDEX or TNT under your ID account or by collected, or we can prepay the cost for you through Trust Assurance Order on this platform.
4.How long is the lead time of sample?
For existing products, it will takes 3-7 days; customized product will take up to 15-30 days.
5.How long is the production time ?
Depends on the quantity required, please contact us for further discussion.
6.What is your payment terms ?
Normally, T/T 30% deposit and 70% balance against copy of B/L , or L/C at sight.For RTS orders, full balance needed to be made before shippment.
7. why should you buy from us not from other suppliers?
Firm found in 1993 that specialized in stainless steel products' innovation, development and production for over 28 years.With over 50 machineries and 4 production lines, we can cater with all our customers' needs, accept OEM and ODM orders.
8. what services can we provide?
Accepted Delivery Terms: FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,DEQ,DDP,DDU,Express Delivery,DAF,DES;
Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,L/C,D/P D/A,MoneyGram,Credit Card,PayPal,Western Union,Cash,Escrow;
Language Spoken:English,Chinese,Spanish,Japanese,Portuguese,German,Arabic,French,Russian,Korean,Hindi,Italian