Q1:How can I get the price?
A1:We usually quote within 24 hours after we get your inquiry(Except weekend and holidays). -If you are
very urgent to get the price, please email us or contact us in other ways so that we can offer you a quote.
Q2:Can I buy samples placing orders?
A2: Yes, We provide a pre-production sample before mass production for checking the quality;
Q3.What is your lead time?
A3:Normally Orders usually take 2-4 weeks, including production and shipping.you place the order. -Usually we can ship within 7-15 days for small quantity, and about 30 days for large quantity.
Q4.What is your payment term?
-A4:T/T,Western Union,MoneyGram,and Paypal.This is negotiable.
Q5.What is the shipping method? -It could be shipped
A5:by sea,by air or by express(EMS,UPS,DHL,TNT,FEDEX and ect). Please confirm with us before placing orders.
Q6.When Will I Receive My Neon Sign/Artwork?
A6:Orders usually take 2-4 weeks, including production and shipping.
Q7.Does My Neon Sign Need Any Professional Installation?
A7:Hanging new neon signs is usually hassle-free. Custom neon signs have an average weight of 3-6kg and are pre-drilled on the acrylic back panel. All you need to do is fix the neon light on the wall or you can choose to suspend it from the chain as an optional accessory.