our advantages: 1. Rayfine Laser is a high-tech enterprise engaged in the research and development, production, sales and service of laser equipment It is headquartered in the Liaocheng.
2.The company always keep remember the strong charm of science and technology, and actively established an engineering technology research center, The leading products are laser cutting machine, laser marking machine and laser engraving machine.
3.The company's research and development of automatic focusing system based on image recognition principle, three-dimensional flexible laser marking system, laser engraving route optimization algorithm and other core technologies provide scientific and technological support for the development of laser equipment.
4..It has passed the international quality management system certification and obtained the quality license for export products. High-quality products and excellent service make Easy products sold all over the country and exported to 120 countries.
1.We Afford the video show you how to use this machine step by step. 2.24 Hours on-line technical support by email or calling User friendly English manual and Video CD for machine operation and maintain 3.One year guarantee for the whole machine directly from factory( Spare Laser Tube, Focal lens and Reflection lens will be provided at its EX-factory price for customers who purchased our machine ) 4.We will send out the item within 3-5 business days
01: I do not know about this machine, is it suitable for me to clean my work piece ? A: We will help you and give you the suggestion, you can share us what material of your work piece and what impurity will you clean and the impurity thickness.
02: When I got this machine, but I don’t know how to use it. What should I do? A: It is very easy to operation. We will send operation video and manual for the machine. Our engineer will do training online. If needed, we can send our engineer to your site for training or you can send the operator to our factory for training.
03: If some problems happen to this machine, what should I do? A: We provide two years machine warranty. During the two-year warranty, in case any problem for the machine, we will provide the parts free of charge ( except for artificial damage). After the warranty, we still provide whole lifetime service. So any doubts, just let us know, we will give you solutions and help you solve it.
04: What's consumables of laser marking machine? A:It does not have consumable. It’s very economical and cost effective.
05: What's package, will it protect the products ? A: We have 3 layers package. For the outside, we adopt wooden cases free of fumigation. In the middle, the machine is covered by foam, to protect the machine from shaking. For the inside layer, the machine is covered by waterproof plastic film.
06: What's delivery time? A: Commonly, the lead time is within 5 working days after receiving the payment.
07: What payment terms can you accept ? A: Any payment is possible for us , like TT , LC, Western Union, Paypal, E-Checking, Master Card, Cash etc.
08: How is the shipping method ? A: As per your actual address, we can effect shipment by sea, by air, by truck or railway. Also we can send the machine to your of fice as per your requirement .
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