About products items
1. Please allow slight dimension difference due to different manual measurement. Manual measurement error 1-3 cm.as this is using
the hand to Measure by hand, maybe there is error. Please noticed
2. Please allow some slight color difference because of the light and screen effect to make the color difference with the
picture when you get then by hand.
3. Due to unique product properties of acrylic or metal, please handle the products carefully in the process of unpacking or
installation tiny scratches, paint drop and little damaged or deformed in the transportation process this is normal, but no affect
used, they are not a product quality problem. The product price will change with the change of raw material price or exchange
rate. If the change of raw material price or exchange rate exceeds 5%, the order price will be changed with them
About shipping & shipping time
1. Generally, we will arrange shipment in 5-15 working days after payment
2. Some of the Products will be sent out by separate during transportation, you will need to assemble the items by yourself, if
you cannot accept, don’t place order.
3. Please make sure your delivery address and contact phone number are correct, we are not responsible for any Undeliverable
address. We will choose the suitable shipping way according to the client’s requirements, however, due to the Unpredictable
factors right now, we are not able to guarantee delivery time due to different custom clearance time, for urgent order, please
contact us before
you place orders. It is suggested to place order in 4 weeks in advance to catch your event day. If your order is urgent don’t
place order
About tax and customs clearance
1. The import tax is pay for your local government. We are not responsible for customs fees. The tax must be pay by yourself. And
the price is no including the customs and tax, (Except for special provisions) We will offer the correct invoice /packing list and
other documents for customs clearance
About sales service
1. If there are badly damage during transportation, please provide us with picture or video if available, after confirmation, we
will send you free replacements upon our cost or refund you accordingly.
2. Buyer have 7 days to contact us and 30 days to return it from the date produce was received. If this item is in your possession
more than 7 days, it is considered used and we are not able to issue you a refund or replacement.
Only unused and undamaged goods with original condition can be qualified for a return. Buyer are responsible for the return
shipping fee.
About feedback
1. Your satisfactory and feedback is our motivation, please kindly leave 5 stars once you are satisfied with our products.
2. If for any reason you are not satisfied with our product, please contact us within 7 days, please kindly not open a dispute
before contacting with us, we will give you a good solution. Thank You and Have a Nice Shopping in Our Store!