Q1: How can I get the sample in your company? A: When you paid for the freight and sample charge and offer your specific address, we will send the sample to you asap.We will return the sample charge when you place the order for mass production.
Q2: Do you provide customized services ?
A: Yes ,we offer OEM and ODM service. You can customize packaging, label, ingredients and compositions for your products. If you have design requirement ,we have a team of professional and experience designers to satisfy your needs.
Q3: is there any side-effect?
A: We only put natural herbal ingredients, don't contain any additives, lactose or sugar, no harm to body. On the contrary, it
helps boost energy throughout the day and become more healthy.
Different type of customized tea blends optional, welcome to send us inquiry!
Q4: How about your OEM service procedure?
A: Professional Packing Design
Blending
Production after client's confirmation
Inspection in production
Packaging and labeling
Freight Service
Inspection before loading
Inspection of loading
Cargo Tracking
Q5. What is your delivery time about sample and bulk order?
A:Sample Lead Time: Within 3-5 working days after confirming sample details.
Bulk Order Delivery Time: Within 10-15 working days after received deposit.
Q6: Which country or area you mainly sale?
A: Our product sell to the Europe, America,Asia in many areas and some other countries.
Q7: What is the lead time?
A: If you use our exited warehouse ,the lead time is 7-20 business days. If you need Jar Customization Service, the lead time is 15-35 days.
Q8: How can you guarantee that all material you used is environmental-friendly?
A:We exercise strict control over the purchase of raw material, experimental detection, production process and the inspection of the finished product. We cooperate with SOE Enterprise and passed GMP & MSDS Certification, Quality assurance.
Q9. how can we guarantee quality?
A:Always a pre-production sample before mass production; Always final Inspection before shipment;
Q10: How about your payment?
A: Alibaba(Trade Assurance), Western Union, Paypal, T/T and Bank Transfer.
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