Q1: What product information do I need to provide? A: Please provide the grade, width, thickness, surface treatment requirements you need and the quantity you need to buy.
Q2: I am importing steel for the first time, can you help me?
A: Of course, we have an agent to arrange the shipment, and we will do it with you. If you have any other questions and please contact us.
Q3: What are the shipping ports?
A: In general, we ship from Tianjin ports, you can specify other ports according to your needs.
Q4: How about the product price information?
A: The price changes according to the cyclical price changes of raw materials, and we will offer very competitive prices and services according to your quantity requirements.
Q5: What are your payment terms?
A: Payment<=1000 USD, 100% prepayment. Payment >= USD 1000, 30%-50% T/T in advance, balance before
shipment or according to copy of bill of lading or letter of credit at sight.
Q6. Do you provide customized product services?
A:Yes, if you have your own design, we can produce according to your specifications and drawings.
Q7: What certifications do your products have?
A: We have ISO 9001:2000, CCC certification, TS16949 international quality management system certification, the
third party inspection, such as SGS, BV, etc.
Q8: How long does your delivery time take?
A: Generally, our delivery time is within 7-15 days, if the quantity is extremely largeor here are special circumstances, it may
be longer.
Q9: How many countries have you exported to?
A: We had exported to the United States, Canada, Brazil, Chile, Colombia, Russia,Ukraine, Thailand, Myanmar, Vietnam, India, Kenya, Ghana, Somalia and other African countries. We are familiar with different market demands, which can help customers to avoid many problems.
Q10: Can I visit to your factory?
A: Of course. It's our pleasure to have you visit our factory.
Q11: Does the product have quality inspection before loading?
A: Yes, all of products are subject to strict quality inspection before packing, unqualified products will be destroyed, and you can also entrust a third party to inspect the products before loading.
Q12: How to pack the product?
A: Standard of exports ea worthy packaging, the inner layer is waterproof paper outer layer iron packaging, fixed on fumigated wooden pallet. It can effectively protect products from corrosion and various climate changes during ocean transportation.