Q1: How to get one sample? And how long is the sample delivered from factory? A1: Please place sample order online and we will prepare sample for you. In general, it will take one week to ship the sample out of the factory. For some products with special materials, it might take longer time, which will be additionally discussed. Q2: Shall I pay for sample(s)? A2: One sample less than USD20/pcs is free. You only need to pay the shipping cost for this sample. Shipping cost will be refunded to you once you place official order on us with order amount exceeding USD2000 per time. Once one sample beyong USD20/pcs, you need to pay the sample cost and the shipping cost. But do not worry about this, as soon as you place official order on us with order amount exceeding USD5000 per time, the sample cost and the shipping charge will be refunded to you too.
Q3: Can I have my own logo on the product? A3: For most of products, yes, you can, when the ordered QTY meets 360 pcs. But for a few specific models, please contact us for discussion case by case.
Q4: Is OEM&ODM provided? Yes, as a leading knives and tools manufacturing factory, we provide OEM/ODM for our clients. Q5: Do you sign confidential contract with customers so as to protect the trade? A5: Yes, we will sign confidential contract with customers to protect the customer’s patented design, copyrights, and other related business information.
Q6: What is the payment terms? A6: We accept Alibaba trade assurance, T/T, L/C, Western Union, etc.