Hengyi Industry is a jigsaw puzzle manuf acturer with professional laser equipment production technology. The company's products include 3D three-dimensional wooden puzzles, new PET foam cardboard three-dimensional paper puzzles, wooden creative pendants, and other decorative handicrafts, in various sizes. Specifications, and undertake a variety of custom processing of puzzle products with drawings and amples! The company has always been adhering to the enterprise spirit of "innovation and trustworthiness", with the product goal of "quality creates taste", with years of accumulated technical experience and high-quality service management system, the products sell well all over the country and all over the world!
FAQ
▲Inquiry matters?
Customers are requested to provide detailed product information, such as pictures, sizes, quantities, packaging requirements,etc.,so that we can quote accurate prices. For more complex products, it is best to provide real samples.
▲Custom-made manuscripts?
Customized products are produced in strict accordance with the drawings or samples provided by customers. Due to the quantity and size of the product, the price will be different. The final price is subject to the customer service quotation. The format of the artwork document is .cdr, ai,pdf, the resolution is not less than 300dpi, and the text is converted into a curve.
▲ Design time? Minimum order quantity?
Basically, it takes 3-5 working days for samples and drawings, and 5-7 days for proofing. The minimum order quantity is 5,000 sets. The larger the size of the product, the longer the design and proofing time will be.
▲How to pay?
Custom-made products will be charged a certain proofing fee (the sample fee depends on the quantity and style of the sample) and the design fee, and after the sample is produced, after the customer confirms the sample, 30%-50% of the payment will be paid first as a deposit. Start mass production! During the production process, the factory cooperates with the orderer to inspect the goods. After the inspection is passed, the balance will be paid, and the goods will be shipped after the balance is received.
▲Product material
Poplar plywood, MDF, Basswood and other wood materials
▲ Shipping time
The production time of bulk goods depends on the product and quantity, generally around 7-15 days (depending on the order quantity). Regarding shipment matters, we will work closely with customers.
▲Invoice provided
The company provides ordinary invoices, value-added tax invoices can be discussed in detail.
▲Logistics matters
Support all kinds of domestic and foreign express logistics: DHL, FEDEX, EMS, SF Express, YTO Express, Aneng, Yimi Di Da, etc. The logistics company can be selected according to the different places and requirements of customers.
▲After-sale matters
Follow the principle of customer first, check the package clearly when you sign and receive it, and refuse to sign if you find any problems. In addition, if there is any problem with the goods received, please contact us immediately, and we will answer the customer's questions as soon as possible. If it is a problem with the quality of our factory's products, the company must be responsible to the end, and will fully cooperate with customers to exchange, return or refund, and our company will bear all the costs incurred during the period!
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