Q1.What is your MOQ, warranty period?Usually our MOQ is 1,000pcs.But we accept lower quantities for your trial order,Please feel
free to tell us. how many pieces you need, we will calculate the cost correspondingly, hoping you can place larger orders after
checking the quality of our products and our service. For most of our products, the warranty is 3-5 years.However, we develop the
new products with the purpose of competitive price, so the warranty is 2 years only.
Q2.Can I have a sample order for led light?
Sure, Welcome to take samples and check the product quality.Mixed samples are acceptable.
Q3.What is lead time for the order?
For samples(if not the new products), it normally takes 3-5 days, while mass order would need 15-30 days according to order
quantity.For customized products, it roughly needs about 45 days, including opening the molds. We have large production capacity,
which can ensure fast delivery time even for large quantity.
Q4.Can you support OEM and ODM design?
Yes.We have OEM and ODM
service.We own independent R&D team, and we have rich experience on helping customers to find perfect solutions.We can also help
customers design their product package.
Q5.When can I get the quotation?
We usually quote within 24 hours after we get your
inquiry. If you are very urgent to get the price,please send with your e-mail so that we will regard your inquiry priority.
Q6.Doyou have your own facatory?
May I visit your factory? Sure, warmly welcome.Welcome to visit our factory and check the product
quality and production strength
Q7. What is your terms of delivery?
Incoterms: EXW, FOB, CFR, CIF, DDP &DDU, we are also familiar
with Amazon FBA service. You can choose the one which is the most convenient or cost effective for you.
Q8.What is the payment method?
Our standard payment term is 30% deposit prepaid by T/T, and the balance should be paid before shipment.But when our
cooperation is getting bigger, and support other payment terms, such as T/T, L/C, Paypal and Alibaba Trade Assurance are all
available.
We sincerely hope to establish business relations with you and your esteemed corporation, at the same time ,we can
promise that we supply you competitive price, excellent quality and considerate service . Our young and capable Sales team with
experience in all different sectors of international trade promote an atmosphere of openness, respect and trust, bringing a sense
of teamwork, collegiality and diversity to all we do. You always could get a quick quote and required answer within 8 hours.