Q1. What is your MOQ?A: We are manufacturer, we can accept small orders from 2~10 pcs.
Q2. What is your terms of payment?A: T/T 100% payment in advance for regular orders; 30% deposit in advance and balance before delivery is acceptable if you have big amount order.
Q3. What is your terms of delivery?A: EXW, FOB, DDP, DDU.
We ship by express usually. We can also ship by air, sea, truck and train to some countries.
Q4. How long can you finish mass production?A: For regular orders without logo, it will take 1~3 working days after payment received. The specific production time depends on the items and order quantity.
Q5. Can you add my logo on the product?A: Yes, we offer customized service, both OEM and ODM is welcome.
Q6. Can you offer ODM service?A: Yes, we can produce as your design and technical drawings, or by your samples, please free free to let us know if you have any idea about design.
Q7. What is your sample policy?A: OEM design: We can provide (customized) samples as your request , customers only need pay the sample cost and the courier charge.
ODM design: We can provide samples, customers need pay sample cost, shipping cost and tooling charge. The tooling charge can be refunded when you have big order after sample approval.
Q8. How about your quality control?
A: We 100% check each item before delivery.
Q9: How long is your warranty period?
A: 12 months( excluding man-made damage).