Q: How to select a suitablemotor?
A:If you have motor pictures or drawings to show us, or you have detailed specs like voltage, speed, torque, motor size,working mode of the motor, needed lifetime and noise level etc, please do not hesitate to let us know, then we can recommend,suitable motor per your request accordingly.
Q: Do you have a customized service for your standard motors?
A: Yes, we can.customize per your request for the voltage, speed, torque and shaft size/shape. If you need additional wires/cables soldered on,the terminal or need to add connectors, or capacitors or EMC we can make it too.
Q: Do you have an individual design service for motors?
A: Yes, we would like to design motors individually for our customers, but it may need some mould charge and design
charge.
Q: Can I have samples for testing first?
A: Yes, definitely you can. After confirmed the needed motor specs, we will quote
and provide a proforma invoice for samples, once we get the payment, we will get a PASS from our account department to proceed samples accordingly.
Q: How do you make sure motor quality?
A: We have our own inspection procedures: for incoming materials, we have signed sample and drawing to make sure qualified incoming materials; for the production process, we have tour inspection in the process and final inspection to make sure qualified products before shipping.
Q: What's your lead time?
A: Generally speaking, our regular standard product will need 25-30days, a bit longer for customized products. But we are very flexible on the lead time, it will depend on the specific orders
Q: When will you reply after got my inquiries?
A: We will respond within 24 hours once get your inquiries.
Q: How can I trust you to make sure my money is safe?
A: We are certified by the third party SGS. You can check our reputation with our current customers in your country (if our customers do not mind), or you can order via Alibaba to get trade assurance from Alibaba to make sure your money is safe.
Q: What's the minimum order quantity?
A: Our minimum order quantity
depends on different motor models, please email us to check.
Q: What certifications do you have for motors?
A: We currently have CE and ROSH certifications for motors.
Q: Can you send me your price list?
A: Since we have hundreds of different products, and price varies per different specifications, we are not able to offer a price list. But we can quote within 24 hours once got your inquiries to make sure you can get the price in time. Q: Can I visit your company? A: Yes, welcome to visit our company, but please let us know at least two weeks in advance to help us make sure no other meetings during the day you visit us.