1. Product Quality
Our QC team inspect every batch of product during every steps of production to assure its quality before delivery.
2. Service:
1. Online customer service: Customer can contact our sale staff for any questions about the product online, and will get replied
in time.
2. Engineer analysis: Our engineers have more than 10 years experience in household chemical industry, and we also have a R&D
department.
3. Sample :
We provide proofing sample and product sample to customer for testing, customer just need to pay for the freight for it. For
custom-made samples, customer need to pay for the customizing fee and shipping cost, the customizing fee will be refunded after
placing an order for it.
4. Shipping & Freight:
For provide more shipping options to our customers, we usually provide Exw price, which is factory wholesale price without
shipping cost included. But if you need, we can provide door to door express, like DHL, FedEx, EMS, TNT, etc with prepay the
freight. Customer also can let his shipping agent to contact us, and we will do our best to cooperate with them for goods
delivery.
5. Customization:
If customer have any needs of customization or OEM service, please contact our sale staff for more details. It would be easy to
achieve like changing Logo, outlook, printing, language and so on. For ingredient change, please arrange a sample to us for
reference.
6. Distributing:
We cherish every opportunity of cooperating with distributors or willing to assist buyer to develop into a local distributors.
Signed distributors will have more supports from us, regarding of price terms, technical support, customization, promotion,
exclusive policies, etc.