Q1.Are you factory?A:Yes,we are direct tools parts manufacturer located in Nantong,which near dongchen tools in JiangSu.
Q2.Can you produce based on my sample?
A:Yes,we can produce carbon brush based on drawing and actual samples.
Q3.What kind of packing way Can I choose?
A:We provide of normal export packing,color bag,color box or produce according to your requirements.
Q4.May I have a trial order for the beginning of business?
A:Yes.trial order is acceptable.
Q5.Hong long for production schedule?
A:Normal order for 10 days.while customized orders for 20 days.
Q6:How to place an order?
A:We will issue the contract via alibaba trade once details confirmed or send the invoice to you email to proceed.
Q7:What kind of payment way can you accept?
A:Normally,30% Deposit pay in advance,the balance pay before shipment.T/T, Western Union,PAYPAL,ALIPAY,ETC can acceptable.
Q8:How to get the "After-Sales Service"?For example,if there's some problems with the carbon brush once I received it,How can I slove?
A:We will reply you within 24hours.Please send pictures with issue points,our teams will check and slove it,Then send you replacement new one timely.