Do you accept credit card? Yes, you can just pay with your credit card online.
How long shall I receive my order after paying?
If you buy our products instock, you will receive your order in 10 days or so. If you buy custom stuff, it needs extra 7 days.
Why is my tracking number not updating?
If you just received the tracking number (within the last 2 days), it can take up to 48 hours for the tracking number to show the first update. Please allow at least 48 hours to pass after receiving the tracking before attempting to track your package.
Could I get better price if I buy large quantity?
Yes, absolutely. Contact us to tell your large quantity for getting better price.
My item arrived damaged. What should I do?
We understand that you may receive damaged items due to transit. Please contact us with your order number and a photo of the damaged item.
You mentioned you have a lifetime warranty for your products. How does that work?
If you buy a product from GYL, we 100% stand behind our quality products and customer satisfaction. If a product fails due to a manufacturers defect, we will absolutely replace it. Contact us with your order number for a quick and hassle free exchange process.