Q:Are you a manufacturer or a trading company?
A:We are a manufacturer specialized in art materials, our main products include stretched canvas, canvas panels, canvas rolls, oilpaints, acrylic paints, watercolors, easels, painting sets and other painting tools.
Q:How long is the lead time and delivery time?
A:For products in stock, we can ship within 1 week. For customized products, we can normally ship in 30-60 days. The delivery timedepends on the shippers, normally in 7-30 days.
Q:When can I get the price?A:We usually make a quotation within 24 hours of receiving your inquiry. If you are in a hurry for a price, please give us a call or tell us your email directly so that we will give priority to your inquiry.
Q:How can I get samples to test your quality?
A:We can send you available samples and charge some sample fees, which can be refunded when there is a firm order. If you have special requirements for the sample that need to be customized, you will be asked to pay the sample production cost, which can also be refunded when there is a firm order.
Q:Can I get a cheaper rate?
A:If you require a large number of products, a feasible discount will be given. As we all probably know, the greater the quantity, the less it costs.
Q:Can you do private label for our order?
A:All of our goods are manufactured to order and we also have customers' own designs. You need to provide us with detailed design documents or samples of your designs before we can produce them.
Q:What are your terms of payment?
A:We accept EXW, FOB, CFR, CIF, DDU, DDP, etc. You can choose the most convenient or economical way.
Q:What delivery methods do you accept?
A:Sea, Air, Express DHL/fedex/Wire/UPS/San Francisco