Q. How do I place an order? A: First let us know your requirements or application.
Secondly, we quote according to your requirement or our suggestion.
Third, the customer confirms the sample and deposits the formal order.
Fourth, we arrange the production.
Q:How many days does it take to process an order?
A:Shipment is usually within 3 days for in-stock products and 7-10 days for products that need to be manufactured. We will let you know the estimated delivery time before confirming your order.
Q:What guarantees do I have that I will get an order from you because I have to pay in advance? What happens if you ship a product that is incorrect or poorly manufactured? A: We have been in the metal and plastic acrylic pvc crafts business for over 20 years, and only high quality products and a well-deserved reputation will help us go the extra mile. You can also choose to pay through Trade Assurance Alibaba, Alibaba will ensure your money is safe.
Q:Can you print my logo or customized products?
A:Yes, we offer blank products and also printing services. OEM & ODM are welcome, our designers and R&D department will help you with your customized projects.
Q: How do you ship goods and how long does it take to arrive?
A: We usually ship via DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Air and ocean freight are also available.