1.Can I get a sample from you before placing order?
-Yes. We will make you sample for free, but shipping will charged
2. What is your lead time?
-It depends on the order quantity and different product requirements.
-Usually we can ship within 7-15 days for small quantity, and about 30 days for large quantity.
3. What is your payment term?
-T/T, Paypal,Alipay,Zelle etc.This is negotiable.
4. What is the shipping method?
-It could be shipped by sea, by air or by (EMS,UPS,DHL,TNT,FEDEX and ect).
-Please confirm with us before placing orders.
5. Are you a manufacturing or trading company?
-We are manufacturing .Welcome to visit our factory.
6.Can you help us with product planning?
-Yes, it's possible. Our comprehensive one-stop service can help your brand develop creativity based on your brand positioning, up to production. No matter what you need, we can meet your needs. We are committed to ensuring that your products, formulas, and brands collectively express your ideas. In order to better serve you, we encourage our partners to provide us with brief materials and reference materials (photos, articles, product descriptions, etc.) so that we can most clearly discover your brand.
7.Can you produce products that are comparable to those sold in the international market?
- Yes, our customized products can be developed based on the samples provided by customers, including products with similar skin feel and efficacy, but the premise is that they cannot violate laws and regulations or infringe on the intellectual property rights of other product.
8.Can I provide my raw materials to let your company arranging production?
-Yes, we can use the raw materials provided by the customer. We have a team of highly educated cosmetic chemistry experts. You can provide us with your ingredients, ideas, designated sources, or ingredient themes. We have close cooperative relationships with world-renowned raw material suppliers. Therefore, we can achieve the formula you want. If you have your own patented formula and only need one partner to help make,We have collaborated with many brands that have this requirement and understand the process of meeting it.
9.Is it possible to purchase in bulk?
-You can purchase formulas in bulk. If you are interested in purchasing bulk preparations, please write to us: ann@herbicos.com.cn
(You can purchase existing finished products and customized semi-finished products in bulk)
10. Do you provide design services for product packaging drawings and designs?
-Yes, our company provides comprehensive services. We have a skilled product designer and an internal creative team. We encourage customers to provide us with their ideas on the theme or packaging, such as colors, materials, or any other reference information,so that we can have a smooth discussion and our team can provide you with the product you want.
11.What is the cost? (What are the specific costs?)
Our prices are not fixed because the packaging, formula, labeling, and appearance of each product are different. As a leading cosmetics manufacturer, we are professionals in product development and innovation. Therefore, we do not have fixed costs. If you are a startup and would like to join us, you can write to us ann@herbicos.com.cn
12. What is your confidentiality policy?
We warmly welcome brands and customers to sign confidentiality agreements with us. In terms of product development, we never share products with customers. Therefore, we will not resell final products from other customers or re label customer formulas. Strictly keep confidential customer information, brand information, product information, etc. Once leaked, corresponding legal responsibilities will be borne.
13. How can we visit your company?
Hello, welcome to our company for inspection and guidance. Please write to us ann@herbicos.com.cn We will arrange you to visit our company
14.Does your company provide brand registration services?
We are a cosmetics production factory. Although we have multiple brands, we do not provide registration services. If you are interested in our product and need a newly registered brand for production, we can introduce or coordinate with a third party for trademark registration, but you need to sign a product contract first.