A1: We are the professional factory specialized in automotive electronics, which have
over 15 years history.
A2: For sample order, there is no MOQ. For bulk order, if you need custom
design and packaging, MOQ is 500pcs.
Q3: Can I have my LOGO printed on the products and packing? A3: Totally acceptable, and we value our cooperation and will protect your sales area, ideas of design and all your private information.
Q4: How long of the production time?
A4: If sample and small order, normally 3-7 working days. If customization order, it will take about 20-30
working days.
Q5: What is your warranty?
A5: The quality warranty is 12 months.
Q6: Which payment methods do you accept?
A6: We accept Western, T/T, Paypal, L/C, ALBABA Assurance Trade.
Q7: What about shipment?
A7: By sea, by air & express company ( DHL, FEDEX, UPS, TNT, EMS...) that according to clients requirements and clients' customs policy, We promise to provide u the most efficient and economical logistics.
Q8: What is your sample policy?
A8: We can supply the sample if we have parts in stock, but the customers have to pay the sample cost and the courier cost.
Q9: How about taxes?
A9: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyers responsibility. Sometimes Alibaba will show you the price including the tax according to your country's policy.
Q10: What should I do if there is any problem with my orders?
A10: We have after-sales service policy, if there is issue, we shall recheck and give a better service for customers, a full refund or free replacement if necessary.