Q1: Can I have a sample order for loudspeaker?A1: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A2: Sample needs 2-5 days, mass production time needs 3-4 weeks, please contact our sales staff for more details.
Q3: What is the minimum order?
A3: To be able to taste the sound to the customer, easy to follow-up high-volume orders, we can accept at least a set MOQ samples, shipping costs also need to pay customers.
Q4: How to proceed an order for loudspeaker?
A4: Firstly let us know your requirements or application.Secondly We quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places deposit for formal order.Fourthly We arrange the production.
Q5: Do you offer guarantee for the products?
A5: Yes, we offer 1 years warranty to our products.
Q6:how can we guarantee quality?
A6:Always a pre-production sample before mass production; Always final Inspection before shipment;
Q7: How to deal with the faulty?
A7:If there is problem with the product, you need to send the picture or the video to us, let us make sure what’s problem about it,if the problem can use the part to solve ,we will offer the replacement for free Within 1 years , or we can discuss the solution including re-call according to real situation.
Q8: Can we place our logo or company information on your product or package?
A8: We do not support customized logo, because we have our own brand TK sound, our brand has been established for more than 50 years, but we need many foreign agents, if you are interested, please contact us