Q1: Are you a factory or trading company? A: We are definitely a manufacturer, we'd like to show you around our factory/workshops by video, please feel free to contact us.
Q2: What’s the industry development of your factory?
A: We are specializing in full styles of metal wire products for over 17 years with 16-year exporting experience.We export to many countries around the world. Europe and America are our largest markets.
Q3: How do you assure the products quality?
A: We have the professional QC team. They will fully inspect strictly each item before packing.
Q4: Can I get samples? How long is the sample lead time? Do I need to pay for it?
A: To support your business, we can offer you free sample. No matter you are the old customer or new customer, but the courier charge is on your side. Sample Lead time: stocked item is about 2 working days. Non-stocked item is about 7-15
days.
Q5: What is the MOQ?
A: If you only buy one item, MOQ is 200pcs. If you order one container, you can mix it with different items.
Q6: How long is the production lead time?
A: Usually, 35 days after receiving the deposit. But if it is an urgent order, we will priority to your order and try our best to reduce the production lead time to 20 days to 25 days.
Q7: Do you accept OEM?
A: OEM is acceptable. We have the professional engineers team to analyze and discuss projects. They are not only able to give advice to customers, but also can design the package box according to customer’s needs.
Q8: What's your delivery port?
A: Our FOB port is Zhongshan, Guangzhou, Shenzhen
Q9: How about your payment?
A:30% deposit, and the balance paid before shipping