Q: Can I get some samples?
A: Yes, Sample Orders are Welcomed. If you purchase in bulk, you can get better price.
Q: Have this EV charger 100% assembled well in stock?
A: Yes, all are assembled in stock.
Q: what can you order from us?
A: EV charger,EV connector,EV wallbox,EV cable,EV charger tester, portable power station.
Q: Are you able to print my company’s logo on the products?
A: Yes, OEM and ODM are acceptable. The fastest 10 minutes to see the picture effect, 1 hour to see the sample effect.
Q: How do you control the quality?
A: We passed the IS013485, CE, FCC, PSE, UL, ETL etc. We have reliableand strict quality control system,100% aging testing before packaging. The third party inspection are also acceptable.
Q: What is the delivery time?
A: 3-7 days for sample, 10-20 days for bulk orders.
Q: How do you ship the goods and how long does it take?
A: Usually by DHL, UPS, FEDEX,TNT. It usually takes 3-6days to arrive. By air, by sea arealso acceptable. EXW, DDU, DDP, FOB, CIF, DAP...All terms are available.
Q: What is the payment type?
A: credit card,T/T,L/C,MoneyGram,Paypal etc.
Q: How to return if product defective?
A: 1. All products are under one year warranty. We will offer online support or replace it if the product you received is defective. 2. Please kindly contact us for details return process.
Q: Can I visit your factory?
A: Sure, welcome any time. We can also pick you up at air port or station.