To better ensure the safety of your goods, professional, environmentally friendly, convenient and efficient packaging services will be provided.
Company Profile
Foshan Xinshengxuan Trading Co., Ltd was established in 2019, which is a professional manufacturer and exporter concerned with bicycle,bicycle parts and accessories, adhering to the culture of quality and honesty to all the customers around the world who loves cycling and outdoor sports. Efficiency is our culture.
We are located in Foshan, Guangdong, with convenient transportation access. All of our products comply with international quality standards and are greatly appreciated in a variety of different markets throughout the world. If you are interested in any of our products or would like to discuss a custom order, please feel free to contact us. We are looking forward to our cooperation and a win-win situation.
FAQ
Q1. What about the lead time? A: Most of our products are in stock ,1-3 days for sample or small amount orders, 20-30 days for mass production depending on actual order size.
Q2. How do you ship the goods and how long does it take to arrive? A: We usually ship by express way like DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping arealso optional.
Q3. Can I have a sample order for your product? A: Sample order is welcome here. Mixed samples are acceptable. We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q4. How to proceed an order?
A: Firstly, let us know your requirements or application. Secondly, we quote according to your requirements or our suggestions.Thirdly, customer confirms the samples and places deposit for formal order. Fourthly, we arrange the production.
Q5: How to deal with the faulty? A: All our products are produced in strict quality control system and the defective rate will be less than 0.2%. During the guarantee period, we will send new products for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
Q6. Is it OK to print my logo on the product? A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: How do you make our business a long-term and good relationship? A:1. We keep good quality and competitive prices to ensure our customers benefit; 2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
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