1. Q: Are you factory or trading company?
A: We are factory that specialized in customize brass ornaments.
2. Q: Do you accept custom design or OEM?
A: Any customize design can be put into production.Your design and all personal information will be kept in secrets.
3. Q: How long can I receive the goods after payment?
A: For standard product,we will ship out in 7-10 days.For customize product,delivery time will be negotiated.
4. Q: Do you accept small order?
A: Yes,we have some standard designs are in retail.
5. Q: Can you provide sample?
A: Yes,we can provide standard product sample.For customize design sample,if you need,we can also provide.
6. Q: How about your payment term?
A: We accept T/T,Western Union,L/C.You can also pay on Alibaba.30% payment in advance,the balance should be
finished before shipping.
7: Q: What kinds of shipping way do you use?
A: For sample,we will ship by express.For bulk order,ship by sea will be cheaper.