Q1: Are you a real factory?
A1: Yes, we are a professional car dash camera OEM/ODM factory in Shenzhen, China.
Q2: How about your
delivery time?
A2: Sample takes 1-3 working days. Bulk order takes 7-15 working days.
Q3: What is your payment term?
A3: The payment term is 30% deposit. 70% balance before shipment. We will show you the photos of the products and packages before you pay the balance.
Q4: What is of your sample policy?
A4: We can supply the sample, buit the customers have to pay the sample cost and the courier cost.
Q5: How long is your warranty?
A5: The warranty is 12 months. We provide 100% quality assurance within 12 months warranty time.
Q6: What is of your payment term?
A6: Credit Card, Bank Transfer, T/T, Western Union, MoneyGram, Paypal, etc.
Q7:Can I print my logo on the product and customized the package?
A7: Yes, sure. We are the manufacturer, we can make the products according to your requiremnet, OEM logo & custom package. The MOQ is 500 pieces.
Q8: What is the shipping method?
A8: It could be shipped by sea, by air, or by express (DHL, UPS, TNT, FedEx, EMS, etc). Please confirm with us before placing orders.
Q9: If after I get the product, my product is broken, what kind of service you support? A9: Fristly, contact us, tell us about the problem;Secondly, you can send back the products to us, we help to fix it. We support 12 months warranty, any problem contact me online,we can give you a good solution way.
Q10: How did i trust your company?
A10: We are gold suppliers from alibaba, we have good reputation in this area. You can trust us, also can trust paypal.
Contact Us: WhatsApp/ Tel: +86 13798588465
Wechat: 13798588465
Email: leeya@musk-global.com