Сохранить в закладки 1601007221813:
1. Can I have a sample?
---Yes, we welcome sample order to test and check quality.
2. What about the lead time?
---Sample needs 1-5 days, mass production need 1 - 3 weeks, according to the order quantity.
3. Do you have MOQ?
---yes we have MOQ, usually 1000pcs for LED modules, other products we can negotiate, and it will update according to our producing plan.
4. How do you ship the goods and how long does it take to arrive?
---We usually ship by DHL / UPS / FedEx / EMS for small orders, It usually takes 3 - 9 days to arrive. also Airline and Sea shipping is optional for bulk orders, and this will take longer time about 1 - 2 months.
5. Can it be customized?
---Yes, you can customize it like print your logo or extend the wires or change the color change the packaging or other requirement, but the customized order should be more quantity than normal orders.
6: Do you offer guarantee for the products?
---Yes, we offer 2 - 5 years warranty for our products.
7: How to deal with the faulty?
---Our products are produced in strict quality control system and the defective rate is very low, if there is defective products during the guarantee period, we will give you new products to replace sending together with your new order, or compensate you on other ways.
8. What methods of payment?
---T/T, PayPal, Payoneer, Alibaba Trade Assurance, Western Union, Visa, MasterCard, MoneyGram, L/C
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