Q1: Are you a factory? A: Yes, Our factory covers an area of 3000 and has 300+ employees.
Q2: What is your main product?
A: We can supply the window system (including profile, hardware, accessories, and glass)as well as
the finished products ready for installation.
Q3: How can I know your price?
A: The price is based on the buyer's specific requirements, so please provide the below information to help us quote the exact price to you.
(1) Shop drawing/window schedule to show the window dimensions, quantity, and type;
(2) Frame Color; Type of glass and thickness (single or double or laminated or others) and color (clear, tinted, reflective. Low-E or others. with Argon or without)
Q4: What is your delivery time?
A: 25-35 days after deposit and drawing confirmed
Q5: What is your warranty? What do we do in case of problems?
A: A 10-year quality warranty is provided, including frame unfading nor peel-off, hardware and accessories working properly under correct operation.
Q6: What kind of service will you provide?
A: We are able to provide the engineering as well as supervising service to guide the installation of our windows and doors.
Q7: Are your products Certificated?
A: Yes, our products meet Australian standards for now and also we will make our product tested and certificated if you require.