1. Q: Can you provide drawing design service? A: Yes, we have professional HVAC engineering team to design your project and
optimize solutions, we can also provide professional HVAC drawings.
2.Q: Can you provide installation accessories along withequipment?
A: Yes, of course. This is one of our standard services, we can calculate and quote you needed VRF installation kit
which includecopper pipe, insulation pipe, air diffuser & grill, ball valve, etc. Note: most of our customer prefer to ship units
and installation materials together as one shipment, we are professional to do that with good package method.
3.Q: What is your delivery time?
A: For the standard unit, about 35-40days.
4.Q: What is your VRF guarantee?
A: Our products has strict quality control, lifespan for proper use can be 5-10 years. Also we provide 1% free spare parts for your maintenance and aftersales services.
5.Q: Do you have technical support?
A: We have professional technical team to answer technical question. When the goods
arrived, we can also guide the installation and commissioning by online video or phone call.
6.Q: Would you help me to manage the transportation to my country?
A: Yes, our professional logistic team will help you to arrange cost effective shipping service to
get you fast shipment with less cost.Usually we recommend full container shipment 20GP, 40GP, 40HQ.
7.Q: How can I trust your company?
A: We are one of the best professional HVAC solution suppliers in China with more than 10 years experience, also we are authorized agent for some reputed brand such as Gree.